Commercial telephone prospecting
Making appointments by telephone is a decisive channel for winning over new customers. In fact, encapsulated in an “inbound marketing” strategy or carried out “in the hard”, B to B telemarketing rapidly multiplies high added value business opportunities.
But today, successful telephone prospecting is increasingly difficult for companies because in a highly competitive B-to-B environment, prospects tend to consider each call as an intrusion. Thus, getting through the telephone barriers of switchboards and assistants, reaching the decision-maker at the right time to obtain qualitative commercial meetings quickly becomes time-consuming for the sales force. Moreover, caught up in multiple priorities, salespeople find it difficult to maintain, in the long term, the pace of telephone prospecting capable of feeding their book of business.
By entrusting the obtaining of B-to-B appointments to a specialist contact center, you maximize your commercial efficiency. You increase the number of opportunities by positioning your field teams solely on key meetings, with interested decision-makers. You accelerate your sales by focusing your sales staff on their core expertise: negotiating and closing. Finally, you maintain a rate and volume of telephone prospecting in line with your growth objectives, with the support of prospecting experts who guarantee your image.
Develop a personalised approach for qualified B to B appointments
We work collaboratively with our clients to ensure their success.
We realize

The definition of your project: your context, your objectives, your prospecting plan, your commercial organisation.

Setting up your prospecting file: our Wayline experts evaluate the quality of your data in relation to your objectives.

The creation of your action: the information and the way it is transmitted to the sales representatives, the appointment confirmation and reminder mechanism, the design of the telephone sales pitch.

Selection of the dedicated team: our business managers, experienced in telephone prospecting techniques, are trained to “speak” on your behalf.

The “Waline Lab”: we measure all the parameters of the campaign according to an “in-house” process in order to optimise its effectiveness from the first day of the launch.

The execution of our mission from our customer relations center: Appointments are sent in real time to your sales force with an update of their agenda if necessary.

Regular reporting with your team, to guarantee, from the first to the last day, the effectiveness of your B to B phoning campaign.

Regular reporting with your team, to guarantee, from the first to the last day, the effectiveness of your B to B phoning campaign.
The efficient way to increase your turnover
Wayline accelerates your company’s sales by implementing the winning strategy to increase your capacity to prospect… and to close sales. Our approach and the expertise of our teams ensure sustainable and controlled commercial development to increase your turnover and your market share.
Entrusting us with your commercial telephone prospecting means :
- Maximize your sales process by multiplying commercial opportunities through a qualitative first contact, carried out by specialists in prospecting techniques.y multiplying commercial opportunities through a qualitative first contact, carried out by specialists in prospecting techniques.
- Ensure sustainable sales development by controlling the time and ROI dedicated to prospecting.
- Optimize the time of sales staff by taking charge of making and confirming appointments, as well as organizing visits thanks to high-performance mapping tools.
Discover our business case
The client’s request :
In order to ensure a constant increase in turnover and to face up to very strong competition, a well-known telecom operator on the French market wishes to refocus the action of its B to B sales force. In order to build a dynamic and efficient approach over the long term, it wishes to entrust the making of commercial appointments to a qualified partner.
Its objectives:
- Nourish the prospecting portfolio with a regular volume of qualified appointments
- Facilitating the commercial organization by delegated management of the agendas
- Support the motivation of the sales teams
Our response:
We have implemented a tailor-made solution including :
- A prospecting plan by panel to “feed” all the sales representatives, according to the specificities of their geographical area
- An expert team, dedicated to maintaining a continuous rhythm of prospecting
- A recurring call campaign from our call center.
A “live” management of the agendas.
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